Terms and Conditions
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Dar Al Yaqout. By accessing or using our website, services, and products, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our services.
1. Company Information
Dar Al Yaqout specializes in innovative kitchens, wardrobes, marble, ceramic, exterior stone, smart living systems, and sustainable design solutions.
Location: طريق مليحه, Sharjah 1423, UAE
Phone Number: +971 50 165 8826
2. Eligibility
By using our website or purchasing from us, you confirm that you are:
At least 18 years old, or using the website under supervision of a parent/guardian.
Providing accurate, complete, and up-to-date information.
3. Products & Services
Product descriptions, images, and specifications are provided for customer guidance. We strive for accuracy but cannot guarantee that all details (such as colors, sizes, or finishes) will always be exact.
Some products are custom-made or manufactured on order. Delivery times may vary accordingly.
Prices may be updated without prior notice but will not affect confirmed and paid orders.
4. Orders & Payment
Orders are confirmed only after full or partial payment is received.
We accept payments via secure gateways, including credit/debit cards, bank transfers, and other approved methods.
Dar Al Yaqout reserves the right to refuse or cancel any order in case of payment issues, stock unavailability, or suspected fraudulent activity.
5. Delivery & Installation
Delivery times depend on product availability, customization, and location.
Customers will be notified of estimated delivery dates upon order confirmation.
Installation services (where applicable) are provided by our professional team or trusted partners.
6. Returns & Refunds
Custom-made and personalized products are non-returnable and non-refundable, except in cases of manufacturing defects.
Standard products may be returned within 7 days of delivery if unused, undamaged, and in original packaging.
Refunds, where applicable, will be processed within 14 business days after inspection and approval.
7. Warranty
Selected products come with manufacturer or supplier warranties. Warranty details are provided at the time of purchase.
The warranty does not cover damage caused by misuse, accidents, neglect, or unauthorized modifications.
8. Intellectual Property
All website content—including text, images, designs, logos, and product descriptions—are the property of Dar Al Yaqout.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. User Conduct
Users agree not to:
Use the website for fraudulent or illegal purposes.
Upload harmful content (viruses, malware, spam, etc.).
Misrepresent their identity or act on behalf of another without consent.
10. Limitation of Liability
Dar Al Yaqout is not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or website access.
Liability is limited to the value of the product purchased.
11. Privacy & Data Protection
Your use of the website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.
12. Third-Party Services
Some services, such as payment gateways and logistics, are handled by third parties. Dar Al Yaqout is not responsible for errors, delays, or failures caused by these providers.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved under the jurisdiction of the courts of Sharjah, UAE.
14. Amendments
Dar Al Yaqout reserves the right to update or modify these Terms at any time. Changes will be effective once posted on the website, and it is your responsibility to review them periodically.
15. Contact Us
For questions or concerns about these Terms & Conditions, please contact us:
📍 Dar Al Yaqout
طريق مليحه, Sharjah 1423, UAE
📞 +971 50 165 8826
📧 support@daralyaqout.com | info@daralyaqout.com